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KivoHR

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Switch HR software in an afternoon, without losing a record.

Upload what your old system exports, from BrightHR, Breathe, CharlieHR, Personio or a spreadsheet. KivoHR matches the columns, shows you every change before saving a thing, and checks that what it brought over matches your file. If you change your mind, undo it within 30 days.

14 days free · no card needed

  1. Upload your files

    Your old system’s exports as CSV, Excel, XML or a ZIP, documents included.

  2. Check every change

    Columns matched, values translated, people paired up. Nothing is saved until you’ve seen what will be.

  3. Import, and prove it

    Each kind of record is counted against your file, and undo stays open for 30 days.

Your columns, matched to ours, and shown to you first.

A file from a system we know is matched from a template; others from names you’ve used before, common aliases and a close spelling. Switch AI on and it suggests the rest from the headings, the pattern of the values and short labels such as contract types, never a name, an email, bank details or an NI number; every suggestion, and anything left over, is yours to decide.

AI Matching columns with AI uses none of your Kivo Credits, up to the limit on the credits page. AI in KivoHR

People, balances, absence, checks and documents.

People and their employment, sites and departments, NI and bank details, pay, holiday balances, absence history, emergency contacts, right-to-work checks, training and documents. After the import, each is counted against your file: “412 of 412 holiday balances match”.

Help, free

Our team matches your files with you, free.

Give our team access for seven days and they propose how your columns and values match. They see headings and patterns, never your staff’s details, and nothing is imported until you accept their suggestions and press Import yourself.

What switching costs you: nothing.

No fee to move your records, no card to start, and no paying twice while an old contract runs out.

Switch in a day, guaranteed.

Send us your old system's export, and within one working day everyone is in KivoHR, with their holiday balances set side by side with your old system's. If we miss that, you get your first month's plan price back.

What “in a day” covers

  • Every current employee in your export, with their job, start date, manager and work email
  • Their holiday balances for this holiday year
  • Your old system’s figures beside ours, each difference shown, for you to sign off

What we need from you

  • Your people and holiday exports, as CSV or Excel, or your spreadsheet
  • Your holiday year and allowance, or a few minutes to tell us
  • Someone who can answer our questions that day
  • Up to 250 current employees; above that, we agree a date with you

How to claim

  • In KivoHR, Help and support, within 14 days of the switch
  • We check it against the import’s own record and answer within 5 working days
  • Missed? Your first month’s plan price comes off your next bill (a twelfth of a yearly plan)
  • A working day is Monday to Friday, 9:00 to 17:30 UK time, not a bank holiday in England.
  • The day starts when the last of what we need arrives, and pauses while we wait for an answer from you.
  • Documents, pay history, training and absence history come over too, but outside the promise.
  • One credit per organisation, for its first switch into KivoHR; not add-ons, Kivo Credits or a separate database, and not cash.

Switching: common questions

How long does switching take?

Often an afternoon, depending on how much you bring. You see every change before it’s saved, and each kind of record is counted against your file afterwards.

Can we undo an import?

Yes, within 30 days, as long as nothing it brought in has been changed since.

Will your team do the switch for us?

Our team will match your files with you, free. They see headings and patterns, never your staff’s details. You check the result and press Import.

Which systems can we switch from?

Any that lets you export to CSV, Excel or XML, including BrightHR, Breathe, CharlieHR, Personio and spreadsheets.

Bring your team over this afternoon.

14 days free, no card needed.

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