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AI HR software that shows its working.

Ask Kivo answers questions about your people from your own records: the figures, a chart and the list. AI stays off until you switch it on, and a person checks everything it suggests.

14 days free · no card needed

  1. Switch on what you want

    An account owner sees exactly what each feature sends and where, accepts the AI addendum, and switches features on one by one.

  2. Use it where you work

    Ask from Reports or the search bar, draft from a case letter, read certificates as you upload them.

  3. A person decides

    Every suggestion is shown for checking. Nothing is saved or sent until someone confirms it.

Ask about your people in plain English.

Ask Kivo shows what it understood as settings you can change for free, then KivoHR counts the answer from your records, and every number opens the people behind it. It runs with your own access, so a site manager sees their site and nobody else’s.

  • Names you type are swapped out before anything is sent, and the AI never sees a record
  • Right to work, training and checks due are answered from the compliance records themselves
  • Save an answer as a report, share it, email it every Monday, or download it as Excel or PDF
  • Staff can ask about their own records, such as how many sick days they have had this year
  • Staff can ask what your own policies say, answered from your handbook with its words quoted

A first draft of the letter, from the case record.

AI writes the ordinary paragraphs of a disciplinary or grievance letter from the facts HR ticks, each linked to where it came from, while statutory wording such as the right of appeal stays fixed. Ask for any paragraph shorter, plainer or firmer: it is a draft for HR to edit and send, never legal advice.

Upload the certificates. Kivo reads the dates.

Upload a stack of training certificates and AI reads the person, the course and its dates, marking anything it is unsure of, such as a smudged date, to look at on its own. Identity and right-to-work documents are never sent: those checks stay with a person.

One page for the owner, on the 1st of every month.

Headcount, starters and leavers, absence, overtime and what Legal today found, worked out with the reader’s own access, with a short paragraph AI writes from those figures alone and checks against them before it is sent. What needs someone this week is listed by rules, with a link to each.

Your old system’s columns, matched for you.

When you switch, AI suggests which of your columns is which from the headings, the pattern of the values and short labels such as contract types, never from names, emails, bank details or NI numbers. You check every match before anything is saved, and switching uses none of your credits, up to the limit on the credits page.

How switching works

A summary of the year, drafted from its own notes.

The manager writing a review, and only they, can ask for a first draft of their summary of the year. It is drafted from what they can already see in the review period: the objectives and their updates, feedback sent to them or as praise, and the shared notes of the year’s one-to-ones. Names are taken out first, and a note that mentions health, absence or family is never sent, nor are private notes, ratings, pay or absence records. It never gives a rating. The manager reads and changes every word, and nothing goes into the review until they press “Put it in my answers”.

AI you stay in charge of.

Every AI feature goes through one gateway that checks who switched it on, what may be sent and where it may go, so the rules below hold for all of them.

Off until you switch it on
Only an account owner can switch AI on, feature by feature, after seeing exactly what each one sends and accepting the AI addendum. One press switches it off again, and every feature works without it.
Only what a feature needs
Each feature sends only the fields it declares, masked first. Health, equality, criminal-record, biometric and location information are never sent unless a feature needs it, says so and an account owner accepts that separately. No current feature does.
Leave someone out
HR can mark anyone “Leave out of AI” on their record. Nothing about them is sent, and the feature tells you to do that part yourself.
Not used for training
No provider may use what it is sent to train its models. Processing is in the UK or EU unless you choose otherwise, and we give 30 days’ notice of a new provider.
A person always decides
AI suggests and a person confirms. It never makes a decision about anyone, never ranks or scores people, and never gives legal or immigration advice.
Credits, included
Every plan includes Kivo Credits every month, from 10,000 on Starter to 500,000 on Enterprise. Top up or add more only if you use a lot, and never pay for a failed attempt.

What a credit buys AI sub-processors The AI addendum

AI in KivoHR: common questions

Is AI switched on from the start?

No. Nothing is sent to an AI provider until an account owner switches a feature on and accepts the AI addendum. Every feature works without it.

Does the AI see our staff records?

Ask Kivo sends your question, with names taken out, and the names of the report fields you may see. KivoHR counts your records itself. The other features send only what they need: a certificate page, the facts you tick for a letter, or figures that are already totals.

Is our data used to train AI models?

No provider may use what it is sent to train its models. Each provider, where it processes and what it keeps are listed on our AI sub-processors page.

Can AI make decisions about our staff?

No. It suggests, and a person checks and confirms before anything is saved or sent. It never ranks candidates or scores people.

Does it give legal advice?

No. Letters are drafts for HR to edit and send, and Ask Kivo will not answer a question asking for legal or immigration advice.

What does it cost?

Every plan includes Kivo Credits each month. Each use costs what it really used, never more than the most we show you first, and you are never charged for a failed attempt. Top up or add more only if you use a lot.

Can we keep one person out of it?

Yes. Mark them “Leave out of AI” on their record, and nothing about them is sent.

Ask your first question in ten minutes.

14 days free, no card needed.

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