Help centre / Shifts, clocking and phones
See who's in, and check a month's attendance
See who is at work right now, find the days that need fixing before payroll, and put one person's day right.
What you'll need: Clocking turned on for your employer.
You see your own team.
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HR and site administrators see everyone at their places of work.
See who's in
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Step 1: Open Who's in.
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It shows In now, Not in yet, Off site and Off today, and refreshes every minute.
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Step 2: Off-site clocks come first.
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Open one to read Their note, and press Accept if it's fine.
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Step 3: Choose a Site to see one place of work.
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Only whether a clock was on site, and how far off it was, is shown. No one's movements are tracked or mapped.
Check the month before payroll
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Step 1: Open Attendance.
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It shows the pay period, with Expected and Worked hours for each person.
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Step 2: Choose Needs attention to see only the people with something to fix.
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To fix counts their days.
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Step 3: Open a person to see Their month, then a day for its clocks: First in, Last out and where from.
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Step 4: Press Correct to change a clock, or Add missed time.
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Each change is kept, with who made it.
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A day in an approved timesheet can't be changed until the timesheet is reopened.
Check a contractor's hours against their invoice
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Step 1: In Attendance, choose the Contractors' hours view, or set Engaged as to who you want.
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Step 2: Check each person's Hours worked and Days worked against their invoice.
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Open a day for its clocks.
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Step 3: Press Download CSV for the month, with hours in approved timesheets and anything to look at.
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Contractors and the self-employed are on no payroll, so their hours are counted by calendar month.
The download covers everyone the screen's filters show, on every page, and is noted in the audit log.
Stuck?
Someone forgot to clock in and is at work now
On Who's in, open their menu and press Clock in for them…. It's recorded as done by you.
I need every clock in a spreadsheet
Open Attendance list and press Download CSV. It has each day's hours, where they clocked from and anything flagged.
I can't download the month's hours
It's for HR who correct clocks or run payroll, and covers the people they can see.
I'm asked to confirm a sponsored worker's week
Open Confirm attendance from Monday's email. Say All expected days, or Not every day and record what happened: their leave, their sickness, or absent without permission.
Someone needs a kiosk PIN
HR opens their record, Employment, Clocking, and presses Set PIN. The PIN isn't shown again; a new one replaces it.
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