Help centre / Shifts, clocking and phones
See your shifts, swap one, or pick up an open shift
See your next four weeks of shifts, take an open shift, swap or offer one to everyone who could take it, and say when you can work.
My shifts shows your next four weeks, and open shifts you could take.
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Your manager confirms every change.
Swap or give away a shift
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Step 1: Open the shift and press Swap or hand over.
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Step 2: Choose who you'd like to take it and press Next, then Ask.
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Only people who could work it are listed.
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Step 3: Or press Offer to everyone who can take it.
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The first to say yes takes it.
Take an open shift
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Step 1: Find it under open shifts on My shifts.
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Step 2: Press Ask for it.
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Your manager confirms.
Stuck?
Nobody's listed to swap with
Only colleagues who could actually work that shift are listed. Try Offer to everyone who can take it, or ask your manager.
I changed my mind about an offer
Withdraw it from My shifts any time before your manager confirms it.
I want my shifts in my own calendar
See Calendar feeds.
Thanks. That helps us make the guides better.