Help centre / Shifts, clocking and phones
Clock in and out
Clock in from Home with one tap, take breaks, say you're running late, and fix a missed clock.
The clock is the first thing on Home, and on My time.
Clock in and out
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Step 1: Press Clock in when you start.
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Step 2: Use Start break and End break for breaks.
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Step 3: Press Clock out when you finish, and confirm.
Running late
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Step 1: Before you clock in, press Running late under the clock.
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Step 2: Choose about how late, and roughly why.
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Step 3: Press Send.
More detail
Your managers are told at once, and Who's in shows when you expect to be in.
Stuck?
There's no clock button
Your employer hasn't finished setting up clocking for your place of work. Ask your manager.
It won't let me clock in here
Your employer checks where you clock from: the office network, the site's area, a kiosk, or a QR code on the wall. Move into range, or ask your manager. Some employers let you clock anyway, and flag it.
I forgot to clock in or out
Use Fix a missed clock and say what happened. Your manager checks it.
I said the wrong time I'd be in
Press Change under the clock.
I'm not well, not late
Use Report sickness instead. It's kept as a sickness record, not a late notice.
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