Help centre / Getting started
Set working patterns
Give everyone the days and hours they work, so holiday, bank holidays and clocking come out right.
What you'll need: The days and hours each team works, Which employer it is for.
A working pattern says which days someone works, and when.
More detail
KivoHR uses it to count holiday in hours, to give bank holidays to the right people, and to know when someone should clock in.
Add a working pattern
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Step 1: Go to Settings, Working patterns, and press Add a pattern.
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Step 2: Choose Which employer uses it? and type What do you call it?
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Step 3: Tick each day they work, with its start, end and unpaid break, in minutes.
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Step 4: For a rota, set How many days until it repeats? and press Redraw the days.
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Step 5: Save it.
Give someone their pattern
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Step 1: Open the person, then their Employment tab.
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Step 2: Next to Working pattern, press Set or Edit.
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Step 3: Choose the pattern and the day it starts, and save.
Stuck?
Their bank holidays don't come off their holiday
They have no working pattern, so KivoHR can't tell they would have worked. Give them one.
It says two times in the pattern overlap
A shift runs into the next one. Often a night shift on the last day runs into day one: shorten it.
It says the pattern is archived
An archived pattern can't change. Add a new one, and give it to the people who need it.
It says to choose a date within the contract
The start day is before their contract began or after it ended. Choose a day inside it.
The pattern I want isn't in the list
A pattern belongs to one employer. Check Which employer uses it? matches theirs.
Thanks. That helps us make the guides better.