Help centre / Shifts, clocking and phones
Set your working time rules
Choose how each kind of time counts, the 48-hour week's averaging, shift notice and reminders, and rota warnings.
These rules decide how hours count for pay, the minimum wage and the working time limits, and what people are told about their shifts.
More detail
Set how time counts
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Step 1: Go to Settings, Working time limits.
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Step 2: Under How does each kind of time count?, say if it Counts as working time and Counts for minimum wage.
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Step 3: Answer Over how many weeks is the 48-hour week averaged? The law's standard is 17.
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Step 4: Save it.
Set shift notice and reminders
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Step 1: Answer How much notice of a shift change do people get? and When are people reminded of a shift?
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Step 2: Answer Do we warn when a rota breaks the adult limits?
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Step 3: Save it.
Stuck?
It says to choose between 1 and 60 months
Months without work takes a whole number from 1 to 60.
Someone works over 48 hours a week
They can sign an opt-out. See who has in Reports, Working time.
Overtime isn't counting for the minimum wage
Check How does each kind of time count? for overtime.
Thanks. That helps us make the guides better.
Not legal advice. Checked against the law on 1 November 2026; we check it again by 1 April 2027, and sooner if the law changes.