Help centre / Shifts, clocking and phones
Using KivoHR on your phone
Get the KivoHR app, or put KivoHR on your home screen, and turn on notifications.
Get the KivoHR app from the App Store or Google Play, and sign in with your work email.
More detail
KivoHR also works in any phone browser.
Without the app: iPhone
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Step 1: Open your organisation's KivoHR address in Safari and sign in.
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Step 2: Tap the Share button (the square with an arrow).
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Step 3: Tap Add to Home Screen, then Add, and open KivoHR from the new icon.
Without the app: Android
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Step 1: Open your organisation's KivoHR address in Chrome and sign in.
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Step 2: Tap the menu (three dots), then Add to Home screen or Install app.
Stuck?
I don't get notifications
Go to Me, Notification settings. In the app, allow notifications when your phone asks. In a browser, press Turn on. On an iPhone, open KivoHR from the home screen icon first.
I can't find settings or billing in the app
They're on the KivoHR website. The app shows a link to them.
It doesn't work without signal
KivoHR needs a connection. A screen says "No connection" and opens by itself when you're back online.
Which tabs do I get?
Home and Me for everyone, Time and Leave for staff, and Team and Approvals for managers. Clocking is the first thing on Home.
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