Help centre / Your account, billing and support
Keep extra details and set the directory
Add your own fields about people, such as a uniform size, and choose what staff see of each other.
Both are in Settings, under People and records.
Add an extra detail
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Step 1: Open Extra details about people, and press Add a field.
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Step 2: Type What is it called?, as people will see it, and choose What kind of answer is it?
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Step 3: Choose Who can see it?, and whether it must be filled in.
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Step 4: Press Add field.
More detail
It shows on each person's Personal tab, and as a column in People.
More detail
Health, equality and criminal records information can't go in a field of your own. KivoHR keeps those safely elsewhere.
Choose what staff see of each other
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Step 1: Open People directory.
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Step 2: Tick Staff can see who works here to show them each colleague's name, photo, job, site, work email and work phone.
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Step 3: Tick Managers can see their team's mobile numbers if they need to call their team.
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Step 4: Choose whether to Show birthdays on Home and Show work anniversaries on Home, then press Save.
More detail
A birthday only shows for someone who has chosen to show theirs, on their own record.
Stuck?
It says my plan does not include custom fields
Choose a plan in Settings, under Plan and billing, to add them.
It says I have reached my plan's number of fields
Archive a field you no longer use, or change your plan.
Someone can't save their details because a field is required
They must answer every field you marked as must be filled in. Untick that on the field if it isn't needed.
Staff only see their own record under People
Staff can see who works here is off. Turn it on. HR and managers always see the full list.
Thanks. That helps us make the guides better.