Acceptable Use Policy.

KivoHR Acceptable Use Policy

This policy forms part of the KivoHR Terms of Service. It applies to your organisation and to everyone you let use KivoHR. "We" means Sitenet Tech Ltd; "you" means your organisation and its users.

1. Use it for your own organisation's HR

1.1 Use KivoHR to manage the people who work for, apply to or are otherwise connected with your own organisation, or the organisations in your group that your plan covers.

1.2 Do not resell KivoHR, give access to people outside your organisation except as the service allows (for example an external accountant or payroll provider you invite with the right role), or use it to run HR as a paid service for other organisations unless we have agreed that in writing.

2. Use it lawfully

2.1 Do not use KivoHR to break the law, or to help anyone else break it. In particular:

• only record personal data you have a lawful basis to hold, and keep special category and criminal record information to what you need and to the people who need it;
• do not use KivoHR to discriminate unlawfully, or to harass or victimise anyone;
• do not use it to monitor people in ways the law does not allow, or without telling them as the law requires (for example, publish a privacy notice before you switch on location checks for clocking);
• do not upload material that infringes someone else's copyright or other rights, or that is defamatory, obscene or threatening.

3. Keep it secure

3.1 Do not share sign-in details or accounts. Each user has their own.

3.2 Do not try to access another organisation's data, another user's account, or any part of the service you have not been given access to.

3.3 Do not probe, scan or test the security of KivoHR without our written permission. If you think you have found a security problem, tell us at support@kivohr.com and do not use or share it. We welcome responsible reports.

3.4 Do not upload viruses or other harmful code, or files designed to get past our checks.

3.5 Do not interfere with the service or other customers' use of it: no denial-of-service, no automated scraping, no unreasonable load, and no attempts to get round plan limits or technical restrictions.

3.6 Do not copy, decompile or reverse engineer KivoHR, except where the law allows it despite this policy.

4. Be honest

4.1 Do not sign up or act as someone else, or pretend to be another organisation, a government body, a regulator, a bank or KivoHR.

4.2 Do not use KivoHR's email, invitations or notifications to send unwanted messages, marketing or anything misleading.

4.3 Do not use AI suggestions to make decisions about people without a person checking them first.

5. If something goes wrong

5.1 If you break this policy, we may ask you to stop, remove the content concerned, or suspend the users or (where necessary) the account involved, as section 8 of the terms describes. We tell you why. Your records are kept, and you can still export them unless the law prevents it.

5.2 Tell us at support@kivohr.com if you see KivoHR being misused.