Help centre / People and records
Update your details and see your payslips
Change your address, phone or bank details, and see your payslips and what changed in your pay each month.
Your record holds your contact details, bank account and emergency contacts.
More detail
Some changes save straight away; others HR checks first, and the form says which.
Change your details
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Step 1: Open My record and press Edit my details.
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Step 2: Change what you need: your address, phone, Personal email or Emergency contacts.
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Step 3: Press Save my changes.
See your payslips
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Step 1: Open My payslips.
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Step 2: Press a payslip to open it.
More detail
Share sends it from your phone, for a mortgage or a landlord.
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Step 3: Press See your month for what was different this month: hours, absence and holiday.
Stuck?
My change hasn't shown on my record yet
Your name, bank account and National Insurance number are checked by HR first. Your record changes once they approve it.
It says my sign-in is not linked to a record
Ask HR to link your sign-in to your record. Then your details and payslips show here.
I have no payslips
They show once your employer's payroll publishes them. Ask HR when that will be.
The amounts on my month look wrong
See your month shows what changed, not the pay. The amounts are on your payslip, and questions about them go to HR.
I want a copy of the data you hold about me
On Me, open A copy of your data, press Ask for a copy, then Ask. You can say what you want in particular. HR has one calendar month to answer, and the date shows on the page. You can ask again once they have answered.
I want to join the workplace pension
On My payslips, under Workplace pension, press Ask to join. Choose I want to join, tick I want to join the workplace pension, and send it. Already in one? Press Already in it? instead.
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