Help centre / People and records
Set up hiring and the emails candidates get
Choose how hiring works at your organisation, save your ways of hiring, put candidate emails in your own words, and email candidates when they reach a stage.
What you'll need: Your privacy notice for applicants, What you want candidates to read.
Hiring settings are per employer.
More detail
Every candidate email is yours to reword, and a job's stages can email a candidate who reaches them.
Choose how hiring works
-
Step 1: Go to Settings, Hiring and new starters.
-
Step 2: Choose whether you want a careers page, and what it says.
-
Step 3: Choose Which privacy notice do applicants see?, or press Write one from our template.
-
Step 4: Choose whether to hide applicants' names until interview, and how long after a rejection its email goes.
-
Step 5: Press Save changes.
Save your ways of hiring
-
Step 1: On Hiring and new starters, press Ways of hiring, then Add it.
More detail
Or, on a job, press ⋯ and Save as a template.
-
Step 2: Name it, rename or add stages, and set what interviewers score.
More detail
Its screening questions come from the job you saved it from; untick one to drop it. Press Save changes.
-
Step 3: Press ⋯ and Make it the default to start new jobs from it, unless their job title last used another.
Put candidate emails in your words
-
Step 1: On Hiring and new starters, press Candidate emails.
-
Step 2: Change the Subject and Wording of any email.
More detail
The words in braces, like {first_name}, are filled in for each candidate.
-
Step 3: Press Save.
More detail
Back to our wording undoes it.
Email candidates when they reach a stage
-
Step 1: Open a job, then its Questions tab, and choose Candidate emails from the Stages menu.
-
Step 2: Pick a screening or interview stage, write its Subject and What it says, and choose When it goes.
More detail
Press Save words.
-
Step 3: Read the preview, then press Switch it on.
Stuck?
It says "Keep {link} in the wording"
That link is how the candidate reaches their application. Leave {link} in.
It says "These are not words we can fill in here"
Use only the words in braces listed beside the box.
My stage email went off
Saving new words switches it off, so nobody gets words you haven't previewed. Read the preview and switch it on again.
I changed a template. Why didn't my jobs change?
A job copies its template when it's made, so changing one never changes a job already running. The next job made from it gets the change.
A candidate didn't get the stage email
It goes once a candidate, only if they're still in that stage when it's due, and not when interview times are sent to them instead.
Thanks. That helps us make the guides better.