Help centre / People and records
Ask Kivo a question about your figures
Ask in plain English and get the figures, a chart and the list, from your own records.
Ask Kivo answers questions such as "Absence by department this quarter".
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Every number comes from your own records, counted as you may see them. It never makes one up.
Ask a question
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Step 1: Go to Reports, then Ask Kivo.
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Step 2: Type your question in your own words.
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Tick Compare with last period to see the change.
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Step 3: Press Enter.
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The answer shows the figures, a chart and the list behind them.
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Step 4: Open a row of figures to see who is counted in it.
Keep or share the answer
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Step 1: Press Save report to keep it.
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A saved answer runs again for free, with each reader's own access.
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Step 2: Press Download Excel or Download PDF to take it away.
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Step 3: Press Open in the builder to change it yourself.
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A question uses Kivo Credits. Running one again from Your recent questions is free.
Stuck?
It says the answer didn't work this time
Ask again in other words, or try one of the questions under Try asking.
It says the answer can't be shown with my access now
It was about something you can no longer report on. Ask again, or open the report builder.
A figure says small groups are hidden
A figure about very few people could identify them, so it is rounded or hidden.
I can't see Ask Kivo
It needs a role that can open Reports, or AI switched on for your organisation under AI assistance. Ask an account owner.
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