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Delete your account.
How to ask for your KivoHR account and its data to be deleted, what is deleted, and what your employer or we must keep.
Last updated 8 November 2026
In short
- Your KivoHR account is set up by your employer, so ask your employer first. They can switch your sign-in off at once.
- You can also email us at support@kivohr.com and we will act within one month.
- Some HR records must be kept by law for a set time, such as pay and right-to-work records. They are deleted or anonymised when that time ends.
The summary helps you read the full text below. Where they differ, the full text applies.
1. How to ask
- Ask your employer. Your HR team or manager can switch off your KivoHR sign-in straight away, and it is switched off automatically when you leave. They decide what happens to the records they keep about you, under their own privacy notice.
- Or email us at support@kivohr.com from the email address you sign in with. Tell us your name and the organisation you work for. We will check the request is yours, tell your employer, and reply within one month.
There is no charge.
2. What is deleted
- As soon as your sign-in is switched off, nobody can sign in to KivoHR as you.
- When you ask us to delete your account, we delete your sign-in details within one month: your password, two-factor settings, single sign-on link, and the list of phones and computers signed in to your account.
- Records your employer no longer needs are deleted or anonymised as soon as their retention period ends.
3. What is kept, and for how long
- HR records your employer must keep by law, such as pay, tax, right-to-work and working-time records. Each kind is kept for the period in our retention table, or a shorter one your employer sets, and then deleted or anonymised.
- If your employer stops using KivoHR, its account stays read-only for 90 days and is then deleted, with everything in it.
- Backups are overwritten within 35 days.
- Our own records, such as support conversations, are kept as our privacy policy describes.
4. On your phone
Uninstalling the KivoHR app removes what it keeps on your phone: the organisations you signed in to and your app lock setting. Your account itself is closed as described above.